Contact information

Contact Us

We're a small team, and email reaches us fastest.

support@voltarigear.com

We reply within 24 hours, Monday to Friday. Weekend messages get answered Monday morning.

What to include

For anything about an existing order, send your order number — it's in your confirmation email and starts with #. It saves a round trip.

For product questions, tell us what device or setup you're pairing it with and we'll tell you straight whether it fits. We'd rather talk you out of the wrong item than process a refund later.

What we can help with

  • Order status and tracking
  • Address changes (within 24 hours of ordering)
  • Product compatibility and specs
  • Damaged, faulty, or missing items
  • Refunds and cancellations

Response times

Email Within 24 hours, Mon–Fri
Order issues Usually same day
Refund processing 2 business days after approval