Contact information
Contact Us
We're a small team, and email reaches us fastest.
support@voltarigear.com
We reply within 24 hours, Monday to Friday. Weekend messages get answered Monday morning.
What to include
For anything about an existing order, send your order number — it's in your confirmation email and starts with #. It saves a round trip.
For product questions, tell us what device or setup you're pairing it with and we'll tell you straight whether it fits. We'd rather talk you out of the wrong item than process a refund later.
What we can help with
- Order status and tracking
- Address changes (within 24 hours of ordering)
- Product compatibility and specs
- Damaged, faulty, or missing items
- Refunds and cancellations
Response times
| Within 24 hours, Mon–Fri | |
| Order issues | Usually same day |
| Refund processing | 2 business days after approval |